Product warranty information
Each product sold by Franchini Gioielli come with a 24-month warranty certificate, containing all product essential features:
- All jewelry and watches come with a manufacturer warranty certificate.
- Warranty ceases in case of unsuitable use or tampering of the product.
- All products sold by Franchini Gioielli come with a 2-year warranty certificate. The warranty is valid nationwide and/or internationally depending on the brand. It is therefore spendable in any brand-authorized retailer. To use the warranty, you can also come directly to use.
- In case of a manufacturing defect on the product, Franchini Gioielli offers a free restoration service when the defect is included in the warranty. In case the warranty doesn’t apply to that defect, our Customer Service will give you an estimate of the cost; you are free to accept or decline the estimate.
- In-warranty restoration service timings change according to the brand. Timings can go from 40 to 70 working days.